Delivery policy
At LULLSKY, we are committed to providing a seamless and efficient delivery experience for our customers. We understand the importance of receiving your baby and children's products in a timely manner, and we strive to ensure that your order arrives safely and on time.
As soon as your order is placed, our office receives a notification to spring our team into action.We will verify the order and immediately get it out for processing.
Our store has direct distribution channels with manufacturers all over the world, just so your order gets processed at the manufacturer and then shipped out within a few days.
This direct supply chain for our items allows us to cut up to 60% in middleman costs and brings you such amazing prices.
Normally, when you are buying items from somewhere local and prices are much higher, it is because there are so many levels of shipping, storage and handling in between the item's manufacturer and retailer.
By cutting out all the middleman work and processing your items directly from the manufacturer, your shipping times may be a litlttle longer, but your prices are consequently much lower.
That is how we are able to bring you quality products for half the price in our store !
Processing Time
Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. We aim to process all orders within 1 - 2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Our shipping time will vary between 5 to 15 business days.
Please note that these are estimated shipping times and may vary depending on your location and any unforeseen circumstances that may arise during transit.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery. Simply click on the tracking link provided in the email, or enter the tracking number on our website's tracking page.
Delivery Address
It is important to provide an accurate and complete delivery address during checkout. We are not responsible for any delays or delivery issues caused by incorrect or incomplete address information. If you need to make any changes to your delivery address after placing your order, please contact our customer support team as soon as possible.
Delivery Exceptions
In rare cases, unforeseen circumstances such as natural disasters or transportation disruptions may cause delays in the delivery of your order. We will make every effort to notify you in such situations and work towards resolving any issues as quickly as possible.
Contact Us
If you have any questions or concerns regarding our delivery policy, please feel free to contact our customer support team at info@lullsky.com. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.